Use Our Simple Live Chat Tool To Improve Conversions

Revolutionize Your Customer Support Experience: Real-Time Assistance, Anytime, Anywhere

Real-time Customer Support

Connect with your customers 24-7 in real time, addressing their concerns and inquiries instantly. No more waiting, no more delays.

Simple and Intuitive

Zero learning curve with Supovia’s minimalistic user-friendly interface.

Integration with All Platforms

Seamlessly integrate Supovia with Wordpress, Shopify, Wix, custom websites, and more.

Fast & Lightweight

Deal with your customers faster with our lightning-fast system and intuitive UI. Faster problem resolution means improved customer satisfaction.

“According to a study by Kayako, 79% of businesses reported that implementing live chat resulted in increased customer satisfaction.”

“About 41% of customers prefer live chat for online assistance, compared to other communication channels.”

“Websites with live chat have been reported to experience a 20% increase in conversion rates.”

1. Register your account

2. Integrate with your website or app

Add the script snippet to your website or install the SDK in your app

3. Answer customers

Receive a notification when a customer writes you and answer them directly

Supovia's live chat totally rocked our world at Waiterio! Round-the-clock chats and on-the-spot translation meant we could nail customer queries from everywhere, anytime. Talk about a customer service win! Our happy customers and sales say it all.

Waiterio

Flexible pricing

Try it for free. You and another customer support agent can use Supovia for free. You can subscribe to any of the following plans to add more seats:

Free

Why is live chat customer support software important for my business?

Live chat support software is an essential tool for businesses seeking to provide prompt, efficient customer service. It enables real-time, one-on-one conversations with customers who need assistance, improving response times significantly compared to traditional email support. Live chat support also helps build trust and rapport with your customers, as they appreciate immediate attention to their concerns. Additionally, it can lead to increased conversions and sales, as customers are more likely to purchase when their questions and concerns are addressed promptly.

Can live chat software integrate with other tools or software that I use?

Yes, most live chat software solutions, including Supovia, are designed to integrate seamlessly with a wide variety of platforms and tools. This can include your website, mobile app, customer relationship management (CRM) systems, and other software. This allows you to centralize your customer interactions and keep track of customer data more efficiently, leading to improved service over time.

How does the translation feature in live chat software work?

The translation feature in live chat software like Supovia allows businesses to communicate effectively with customers from around the world. It automatically translates incoming messages to the language set by the support agent and translates outgoing messages to the customer's preferred language. This removes language barriers, ensuring clear and accurate communication between your business and its customers, regardless of their location or language.

How can live chat software improve my website's user experience?

Live chat software can greatly enhance the user experience on your website. It provides a convenient and instant way for visitors to ask questions or resolve issues without leaving your site. This immediate, on-page support can increase engagement, encourage visitors to stay longer, and ultimately lead to higher conversion rates. Additionally, many live chat solutions offer features like proactive chat, where you can automatically initiate conversations based on certain customer behaviors, further improving the user experience.

What kind of analytics can I get from live chat software?