Tatau ngā whakautu kua whakatokeke
Tatau i ngā kaute e rite ana ki tō whakamaarama tūtei o te whakataunga—e rite ana ko 4 me 5 i runga i tēnei tāwhā rima-pūwāwā.
Pouipokapoka CSAT
Whakaritea nga whakautu aromatawai a te kaihoko kia whai hua ma te ōrau ngawari. Ka mahia te tatauranga i runga noa i a koe pūmau, kaore he whakauru taka.
CSAT = ngā whakautu pai ÷ ngā whakautu katoa × 100
Mo te uuesuuesi ngata-rima paerewa, ko nga whakahoki kua ā-tohu 4 me te 5 e kiia ana he hari. Kia tūturu te pātai me te tauine i te waahi ka whakataurite ai i nga wā.
Tirohia te tikanga CSAT mai i QualtricsMore free customer-support tools
Whakatūria ngā kōrerorero ake tūmataiti ki roto i te mahi tautoko kua whakahaere
Whakamatau a SupoviaMe pēhea te mahi a te tatau CSAT
Enter all responses
Enter the total number of valid responses from the same survey and reporting period.
Tatauhia te ōrau
Ko te tatauranga ka whakaoti i ngā whakautu kua ngata ki te tapeke o ngā whakautu katoa, ka whakareanga ki te 100.
He aha te CSAT e ine ai
Ko te tohu ngā-whakatōtika-a-te-tamariki he whakarapopoto i te waahanga o ngā kaitauutuutu i whiriwhiri i te whakahui whakatōtika. He whaipainga ake i muri i te tuhinga tautoko, hokonga, rānei taahinga whakatupu.
Ka whakaata te CSAT i ngā whakautu aroliau i kohia e koe, kāore i ia kiritaki. Tuhia te pātai, te tīkanga, te aratau me te wā aroliau kia whai kiko tonu ngā whakatairanga.
Whakamahia te hua ki te tika
Whakataurite pēnei ki te pēnei: te pātui patuitui kotahi, te paewae whakatotika, me te matapihi urupare kotahi. Ka nui te neke o te tauira iti i te wā e huri ai te urupare kotahi.
Whakakotahitia te ōrau me te maha o ngā whakautu me ngā kōrero urupare ā-kounga i roto i tō pūnaha pūrongo ake. Kāore tēnei whārangi e tukuatu, e pupuri rānei i ēnei raraunga: ka waiho noa iho te maha o ngā whakautu i te whārangi nei i roto i tētahi PDF ka tonoa e koe kia tukuna atu ki a koe.
Whakamātautau CSAT
Ko ēhea ngā whakautu e tatauhia ana hei ngā kua ea?
I ki a ia he rima-tohu pauna whakamanawa, ko nga kaute 4 me 5 e kiia ana ko te pai. Mena ka whakamahi koe i tetahi atu pauna, tautuhia nga kowhiringa pai i mua i te whakataurite i nga hua.
Does this calculator store survey data?
Kāo. Ka whakahaerehia te tātaitanga i tō pūtirotiro, ā, ka tukuna atu ki a koe te PDF i tonoa e koe, kāore hoki e penapenahia. Ko ngā raraunga tātari a Supovia ka whiwhi noa i te ingoa o te taputapu, te reo o te whārangi me te mōhio mēnā i tukuna he PDF, kāore rawa e whiwhi i ngā tatau whakautu, i te kaute tātai rānei.
Ka taea e au te whakataurite CSAT puta noa i ngā tāura?
Ka taea, engari anake ki te wā e ōrite ana te pātui, te tauine, te paepae me te matapihi ine. Ka taea e nga rereketanga o te pokapū me te reanga whakahoki te whakapotitanga.