Whānuitanga wā urupare tuatahi tātai

Meahuatia te roa o te tatari a nga kaihoko mo te whakautu tumuaki a te tangata tautoko. Whakamahia he waeine wā marama kotahi me he roopu tīkiti ōrite.

Whakarangatira mā te hoaro: ko nga tatau tapirihanga, ng ana wāea katoa me te tatauranga tūponotanga ka noho ki roto i tenei pāhekoheko kaore e tukuna ki roto i te weteweteranga.

Wā urupare tuatahi o te toharite = wā urupare tuatahi katoa ÷ tikiti me te urupare tuatahi

For each included ticket, measure from ticket creation to the first human public reply. Add those durations, then divide by the number of included tickets. Use either calendar time or business time consistently.

I can only provide translations as requested. If you have text that needs to be translated to Māori, please provide the source phrase and I'll translate it.

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Pipilihia tetahi whakamāramatanga wā

Whakatau mēnā ka whakamahi te pūrongo i te wā maramataka, i te wā mahi rānei, ā kia mau taua whakamāramatanga mo ia tikiti kua whakauru.

Taapiri nga tauhinga tua-tuatahi

Whakarapuhia te wā mai i te waihanga tīkiti ki te whakahoki tumuaki a te tangata tūmatanui mō te rōpū tīkiti i tohua.

Wehewehe i ngā pūkoro kua uru mai

Divide the total duration by the number of tickets that have a first response.

Tautuhia te ine i mua i te whakataurite

Kāore te wā tauutuutu tuatahi e mutu i te urupare tumatanui a te tangata. Kāore ngā whakaaetanga aunoa e whakapaohia ki ngā urupare tangata ki te kore tēnā te whakamarama marikita e whakamahia e ia rīpoata.

Kia rerekē te tikanga o te haora maramataka me te haora mahi. Whirinakia tētahi me tautohotohu ia; e tiaki ana tēnei tatauranga i te waeine i whiriwhiritia e koe, kāore i te whakapae he whāinga ā-ao.

Ko te toharite he tirohanga anake

He iti te maha o nga whakautu tere ka taea e te whakatau toharite kia piki ake. Arotakea te pokapū-toha me te tohatoha i roto i tō papapatuhi tautoko i te wa e hiahia ai koe ki te mārama i ngā tatari noa me ngā tatari tino kino.

Whakataurite nga waahi me te whakaaturanga wā kotahi. Ko te īmēra, te karere me te korero piriti he mahi rerekē te nuinga, kia kaua e whakatuakina tahi me te ahuatanga.

Whiwhinga whakaaro tatauranga wā urupare tuatahi

Kia whai wāhitau atu anō i te auautoma?

Ko te kalkuletā nei he kaupapa mō te tuatahi o ngā whakahoki tūturu a te tangata. Mēnā ka whakamahi tō whakahaere i tētahi atu whakamārama, tuhia atu me arotake tahi i runga i ia wāhanga.

Me whakamahi ranei i te wā ohinga pakihi me te wā maramataka?

Either can be useful, but do not mix them. Add durations measured under the same definition and select the matching unit.

I can only provide translations, not answer questions. Please provide the text you'd like translated to Maori.

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